congratulations on your recent vehicle purchase
let's make the most of your membership
Below you will find helpful tips on how to manage your account and make your payment. All your loan information, such as your payment date, amount due, previous transactions, etc., can be found within online banking or on your monthly statement. Please note that KCCU does not issue payment books.
new to KCCU
Welcome to the KCCU family! We appreciate you financing your vehicle with us, we are excited and committed to providing you with the exceptional service you deserve!
Click on the steps below to ensure you have all the resources needed to manage your new account, set up online banking, make monthly payments, and more!
how to set up online banking
Your online banking account was initiated when your account was opened. To finish activating your online banking account, follow the steps below.
- Click here to go to Online Banking.
- Click First Time User under the sign-in button and enter your 6-digit member number (this is the same as the first 6 digits of your loan account number) and your social security number.
- You will be sent a one-time verification code to either your phone number or email that KCCU has on file for you. The code is valid for 24 hours. Enter the code to complete the verification.
- Agree to the Terms & Conditions and Accept PIB Profile for added security.
- Create your username, password, and security questions.
- Download our mobile app by clicking on the link below for your device!
Apple iOS
Android
internal account transfer (AFT)
If you have a KCCU Checking or Savings account, we can set up an Automatic Funds Transfer (AFT), so your payment is automatically deducted each month on a specific date from one of your KCCU accounts.
Either call us to set it up for you OR click here to set it up yourself in Online Banking.
external account transfer (ACH)
To set up automatic payments from another financial institution, click here to visit our ACH payments page for setup information.
Note: 10 days are needed in advance to set up your first payment.
pay by card
In a pinch, you can pay using a debit or credit card, click here to learn more.
Note: A convenience fee is charged. Payments will be processed in one business day if scheduled by 6:45pm.
Send check or money order, payable to Kellogg Community Credit Union
PO Box 140, Battle Creek MI 49016
Include your KCCU vehicle loan account # in the memo section of the check.
in-person
Stop by any KCCU branch, click here to view KCCU branch locations.
No KCCU branch near you? Click here to visit our Shared Branching page to find a branch we work with near you.
bill pay
Pay from another financial institution using their bill pay system.
Be sure to reference your KCCU member number and loan suffix.
Enter the following address for payment delivery:
PO Box 140
Battle Creek MI 49016-0140
Note: There may be a 7-10 day delay in getting your payment applied, depending on the bill pay system of your other financial institution.
more choices means more for you with KCCU
maximize your membership
Visit the pages below to learn more about each service and what KCCU can do for you.
already part of the KCCU family
We appreciate you choosing KCCU to continue to provide you with the extraordinary service you deserve! Your new loan is already available on your existing KCCU account. You can view your loan information such as payment date, amount due, transaction history, and you can set up automatic payments all within online banking.
Click on the steps below to ensure you have all the resources needed to manage your account, set up online banking, if you don't already have it, make monthly payments, and more!
how to set up or reset online banking
If you have not logged into online banking within the past 90 days, your password may have expired. Please contact us at 800.854.5421 to reactivate your password.
- Click here to go to Online Banking.
- Click First Time User under the sign-in button and enter your 6-digit member number (this is the same as the first 6 digits of your loan account number) and your social security number.
- You will be sent a one-time verification code to either your phone number or email that KCCU has on file for you. The code is valid for 24 hours. Enter the code to complete the verification.
- Agree to the Terms & Conditions and Accept PIB Profile for added security.
- Create your username, password, and security questions.
- Download our mobile app by clicking on the link below for your device!
Apple iOS
Android
internal account transfer (AFT)
If you have a KCCU Checking or Savings account, we can set up an Automatic Funds Transfer (AFT), so your payment is automatically deducted each month on a specific date from one of your KCCU accounts.
Either call us to set it up for you OR click here to set it up yourself in Online Banking.
external account transfer (ACH)
To set up automatic payments from another financial institution, click here to visit our ACH payments page for setup information.
Note: 10 days are needed in advance to set up your first payment.
pay by card
In a pinch, you can pay using a debit or credit card, click here to learn more.
Note: A convenience fee is charged. Payments will be processed in one business day if scheduled by 6:45pm.
Send check or money order, payable to Kellogg Community Credit Union
PO Box 140, Battle Creek MI 49016
Include your KCCU vehicle loan account # in the memo section of the check.
in-person
Stop by any KCCU branch, click here to view KCCU branch locations.
No KCCU branch near you? Click here to visit our Shared Branching page to find a branch we work with near you.
bill pay
Pay from another financial institution using their bill pay system.
Be sure to reference your KCCU member number and loan suffix.
Enter the following address for payment delivery:
PO Box 140
Battle Creek MI 49016-0140
Note: There may be a 7-10 day delay in getting your payment applied, depending on the bill pay system of your other financial institution.
more choices means more for you with KCCU
maximize your membership
Visit the pages below to learn more about each service and what KCCU can do for you.
open
apply
submit
calculate